Journal
COMPUTERS IN HUMAN BEHAVIOR
Volume 35, Issue -, Pages 464-478Publisher
PERGAMON-ELSEVIER SCIENCE LTD
DOI: 10.1016/j.chb.2014.03.022
Keywords
Mobile payment acceptance model; Technology acceptance; M-commerce; Moderating effect of age
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The purpose of this study was to propose and test an integrative theoretical model that allows one to determine the relative importance of certain factors (i.e. external influences, ease of use, attitude, usefulness, trust, risk) for the adoption of a new mobile payment system advertised on new electronic environments, as well as to analyze the eventual moderating effect of the age of the consumer in the use of this tool. The empirical results show that the proposed behavioral model was appropriately adjusted, thus proving that the age of the user introduces significant differences in the proposed relationships between influences from third parties and ease of use of the payment system, between the perceived trust in the system and its ease of use, as well as between trust and a favorable attitude towards its use. (C) 2014 Elsevier Ltd. All rights reserved.
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