Journal
TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE
Volume 89, Issue -, Pages 145-160Publisher
ELSEVIER SCIENCE INC
DOI: 10.1016/j.techfore.2013.08.037
Keywords
Appropriation; Ubiquitous computing; Smart cities; Municipal WiFi; Public displays; Urban space; Public space
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This study focuses on the appropriation process of two public computing infrastructures in the City of Oulu, Finland, a municipal WiFi network and large interactive displays. We analyze the adoption of these technologies in public urban places with a conceptual technology appropriation model involving three layers of factors contributing to the adoption or rejection of a technology. Quantitative data shows that while the use of the WiFi network has grown steadily, the use of the displays has been declining. Qualitative data obtained with ethnographic methods reveals that the adoption of the displays is hampered by their questionable utility and people's apprehension about interacting with the displays in a public social setting. Finally, we identify issues that designers should take into account when deploying these technologies in urban spaces in the future. (C) 2013 Elsevier Inc. All rights reserved.
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