4.6 Article

Information technology capability and firm performance: Role of industry

Journal

INFORMATION & MANAGEMENT
Volume 55, Issue 5, Pages 525-546

Publisher

ELSEVIER SCIENCE BV
DOI: 10.1016/j.im.2017.10.001

Keywords

IT capability; IT business value; IW500; Strategic role of IT

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Despite several calls for considering industry in the IS value research, few studies investigated the relationship between benefits of IT and industries. This study extends Chae et al. (2014) by investigating how industry influences the relationship between IT capability and business performance. Unexpectedly, it finds that the control group in the industries in which the transform IT strategic role dominates showed superior performance than the IT leader. Also, the IT leaders in the automate IT strategic industry did not exhibit better business performance than the control firms. We discuss the implications of these findings.

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