Journal
INFORMATION & MANAGEMENT
Volume 55, Issue 4, Pages 508-523Publisher
ELSEVIER
DOI: 10.1016/j.im.2018.03.001
Keywords
IT infrastructure; Business flexibility; Exploration and exploitation; Business opportunities; Business value of IT
Funding
- European Regional Development Fund (European Union)
- Government of Spain [ECO2013-47027-P, FPU13/01643]
- Regional Government of Andalusia [P11-SEJ-7294]
- COVIRAN-Prodware Chair of Digital Human Resource Strategy at the School of Human Resource Management of the University of Granada, Spain
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Understanding how and why some firms have proficiency in exploring and exploiting opportunities is a cutting edge research problem. Our central thesis is that information technology (IT) performs a key role in firms' opportunity exploration and exploitation. We test the proposed theory using partial least squares path modeling on a combination of survey and secondary data from 203 Spanish firms. We find that: (1) IT infrastructure provides the foundation to build business experimentation and the flexibility to sense and explore business opportunities; and (2) IT-enabled business flexibility helps firms to develop the operational proficiency to exploit opportunities and increase their performance.
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