4.7 Article

It Isn't Always Mutual: A Critical Review of Dyadic Trust

Journal

JOURNAL OF MANAGEMENT
Volume 41, Issue 1, Pages 47-70

Publisher

SAGE PUBLICATIONS INC
DOI: 10.1177/0149206314547521

Keywords

trust; hierarchical linear modeling (HLM); multilevel; attitudes

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Scholars have called for examinations of trust at the dyadic level, but only recently have we begun to see trust examined as a dyadic phenomenon from multiple perspectives. This review examines three approaches to understanding dyadic trust: reciprocal trust, wherein one party's trust influences the other party's trust; mutual trust, wherein both parties share a given level of trust that has important consequences for the dyad; and asymmetric trust, wherein each party has a different level of trust, and this disparity has consequences for the dyad. We provide a critical analysis of the empirical research addressing these three approaches and suggest future research directions to provide a more comprehensive view of dyadic trust.

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