Access to information and rights of withdrawal in Internet contracts in Iran: The legal challenges

This paper discusses two main issues relating to Internet contracts in Iran: the adequacy of information and the rights of consumer to withdraw from such contracts under Iranian law, using Iran's Electronic Commerce Law (ECL) as a main point of reference. The ECL provisions stipulate that sellers to online consumers must provide pre and post contractual information. Provisions on post contractual information, which is the main concern of this paper, are covered by Articles 34 and 35 of the ECL and relate to after-sales services, guarantees, conditions to terminate the contract and withdrawal rights. The right to withdrawal by the consumer is a strong consumer right provided by Iranian legislation, and basic elements in this in the field of e-commerce and online transactions are laid down in Articles 37 and 38 of the ECL. The ECL is an important piece of legislation addressing issues of Internet contracts in Iran and thus merits critical discussion in this paper. (C) 2015 Parviz Bagheri & Kamal Halili Hassan. Published by Elsevier Ltd. All rights reserved.