Journal
COMPUTERS IN HUMAN BEHAVIOR
Volume 45, Issue -, Pages 254-264Publisher
PERGAMON-ELSEVIER SCIENCE LTD
DOI: 10.1016/j.chb.2014.12.022
Keywords
Software-as-a-service; Cloud computing; Innovation adoption; SaaS Readiness; Technology-organization-environment framework
Funding
- Fundamental Research Funds for the Central Universities in China
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As an innovation that revolutionizes application delivery based on cloud-computing, software-as-a-service (SaaS) has seen a tremendous growth during the last few years. However, its diffusion is not evenly distributed: some organizational users are open to SaaS but others are still hesitant despite the huge cost saving it may bring. The behavioral impacts of SaaS are far-reaching and the new sodo-technical phenomenon deserves a close look. Based on the literature review, this study proposes a tripod model of SaaS Readiness that suggests that organizational users need to get prepared from technological, organizational and environmental aspects for the adoption of SaaS. The empirical results support that all three aspects are important for SaaS adoption yet their influences vary across psychological and overt outcome variables. (C) 2014 Elsevier Ltd. All rights reserved.
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