Journal
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
Volume 46, Issue -, Pages 180-189Publisher
ELSEVIER SCI LTD
DOI: 10.1016/j.ijhm.2015.02.006
Keywords
Core self-evaluations; Organizational socialization tactics; Job satisfaction; Work engagement; Moderation effects; Organizational assimilation
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Funding
- National Natural Science Fund of PR China [71262032]
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This study proposes and tests a new model in which newcomer core self-evaluations (CSE) moderate the effects of organizational socialization tactics (OST) on job satisfaction and work engagement. Data were collected in nine luxury hotels in China and a total of 161 parent respondents with 5000 bootstraps were analyzed using structural equation modeling technique. The results from this study indicate that newcomer job satisfaction and work engagement each is predicted by institutionalized OST directly and positively. They also indicate that CSE moderates the relationship between OST and job satisfaction, but not the one between OST and work engagement. In particular, hotel newcomers high on CSE are much more adept, than their low CSE counterparts, at translating their organizational advantages of institutionalized OST into job satisfaction. These findings as well as their theoretical and practical implications are discussed within the contexts of organizational socialization research and hotel human resource development practices. (C) 2015 Elsevier Ltd. All rights reserved.
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