4.7 Article

Opinion mining using ensemble text hidden Markov models for text classification

Journal

EXPERT SYSTEMS WITH APPLICATIONS
Volume 94, Issue -, Pages 218-227

Publisher

PERGAMON-ELSEVIER SCIENCE LTD
DOI: 10.1016/j.eswa.2017.07.019

Keywords

Opinion mining; Sentiment analysis; Hidden Markov models; Ensemble; Boosting; Clustering

Funding

  1. Ministry of Education [NRF-2015S1A5A2A03047963]
  2. National Safety Promotion Technology Development Program - Ministry of Trade, Industry and Energy (MOTIE) [201600000002094]
  3. Small and Medium Business Administration (SMBA) in the Republic of Korea [C0507566]
  4. Korea Association of University, Research Institute and Industry (AURI)
  5. National Research Foundation of Korea

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With the rapid growth of social media, text mining is extensively utilized in practical fields, and opinion mining, also known as sentiment analysis, plays an important role in analyzing opinion and sentiment in texts. Methods in opinion mining generally depend on a sentiment lexicon, which is a set of predefined key words that express sentiment. Opinion mining requires proper sentiment words to be extracted in advance and has difficulty classifying sentences that imply an opinion without using any sentiment key words. This paper presents a new sentiment analysis method, based on text-based hidden Markov models (TextHMMs), for text classification that uses a sequence of words in training texts instead of a predefined sentiment lexicon. We sought to learn text patterns representing sentiment through ensemble TextHMMs. Our method defines hidden variables in TextHMMs by semantic cluster information in consideration of the co-occurrence of words, and thus calculates the sentiment orientation of sentences by fitted TextHMMs. To reflect diverse patterns, we applied an ensemble of TextHMM-based classifiers. In the experiments with a benchmark data set, we show that this method is superior to some existing methods and particularly has potential to classify implicit opinions. We also demonstrate the practicality of the proposed method in a real-life data set of online market reviews. (C) 2017 Elsevier Ltd. All rights reserved.

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