4.6 Article

Are they leaving or staying: A qualitative analysis of turnover issues for Generation Y hospitality employees with a hospitality education

Journal

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT
Volume 46, Issue -, Pages 130-137

Publisher

ELSEVIER SCI LTD
DOI: 10.1016/j.ijhm.2015.01.011

Keywords

Human resources; Generation Y; Millennials; Turnover; Hospitality graduates

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This research examines Generation Y hospitality employees with respect to why they would leave, or have left, the hospitality industry, what would cause them to return if they had left, and the perceived positive and negative career related traits of the hospitality industry. This research confirms Generation Y employees desire an exciting and challenging career, but also indicates they may be thinking more long-term in their career than typical Generation Y employees. Discussion and implications include how the results are useful for hospitality graduates, hospitality educators, and industry professionals. (C) 2015 Published by Elsevier Ltd.

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