Journal
INTERNATIONAL CONFERENCE PSIWORLD 2014 - 5TH EDITION
Volume 187, Issue -, Pages 78-82Publisher
ELSEVIER SCIENCE BV
DOI: 10.1016/j.sbspro.2015.03.015
Keywords
emotional intelligence; burnout syndrome; emotional exhaustion; depersonalization; personal accomplishment
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This research aims to identify a relationship between medical professionals' emotional intelligence and burnout and to highlight a correlation between the level of emotional intelligence development and the burnout syndrome dimensions (emotional exhaustion, depersonalization and personal accomplishment). There were involved 120 doctors and nurses who have individually completed the Emotional Intelligence Scale Schutte et al, 1998) and the Maslach Burnout Inventory (Maslach & Jackson, 1981). The results indicate that personal accomplishment in healthcare professionals is influenced by the level of emotional intelligence development and they support the importance of a training focused on developing emotional intelligence in specialists from the healthcare system. (C) 2015 The Authors. Published by Elsevier Ltd.
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