Journal
TOURISM MANAGEMENT
Volume 54, Issue -, Pages 541-554Publisher
ELSEVIER SCI LTD
DOI: 10.1016/j.tourman.2016.01.001
Keywords
Website design quality; Product quality; Empirical research; Purchase intentions; Information-task fit
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Several studies have explored how buyers form intentions to purchase products online. However, few studies have focused on the role that information-task fit and website design quality exert on perceived service quality and purchase intent. The data used for this study was gathered during experiments conducted on Amazon's Mechanical Turk's crowd sourcing platform. The results indicated that website design influenced perceived product quality and online purchase intentions. The implications of these results for future research and website design are presented. (C) 2016 Elsevier Ltd. All rights reserved.
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