Journal
WORK-A JOURNAL OF PREVENTION ASSESSMENT & REHABILITATION
Volume 53, Issue 3, Pages 551-560Publisher
IOS PRESS
DOI: 10.3233/WOR-152225
Keywords
Occupational health; verbal abuse; physical abuse; consequences
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BACKGROUND: Healthcare workers are at high risk of facing workplace violence and nurses represent the most affected group. OBJECTIVE: This study aimed to assess workplace violence encountered by nurses working in three different healthcare settings. METHODS: This was a cross-sectional study conducted in a tertiary hospital, a non-tertiary hospital and a primary care unit. The research tool was an anonymous self-report questionnaire concerning the prevalence, characteristics, consequences, causes and preventive measures of workplace violence. The statistical analysis was performed with SPSS 17.0 RESULTS: Eighty nurses participated in the study. The majority (76%) had experienced workplace violence. Men (OR, 0.08; 95% CI, 0.01-0.56) and more experienced nurses (OR, 0.82; 95% CI, 0.70-0.97, for each additional year of working experience) were less affected in the last year. Verbal violence was the dominant type (98%). The vast majority (80%) reported a negative psychological impact, while 65% reported that they feel sometimes, rarely or never safe in their workplace. One of the main suggested causes of workplace violence was the long waiting time (99%), while the most common suggested measure of prevention was entrance control (93%). CONCLUSIONS: This study revealed a high prevalence of workplace violence against nurses working in different healthcare facilities. Country and unit-specific studies may be beneficial for implementing appropriate interventions for reducing work place violence.
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