Journal
INTERNATIONAL JOURNAL OF PROJECT MANAGEMENT
Volume 34, Issue 4, Pages 779-788Publisher
ELSEVIER SCI LTD
DOI: 10.1016/j.ijproman.2015.10.009
Keywords
Project benefit realization; Line managers; Multi-site operations; Project benefit manager; Qualitative research; Theory building
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Many organizations establish projects to undertake change efforts. However, the aimed-for benefits are often difficult to harvest. A viable way to move the field forward may be to address the WHO question related to project benefit realization. A case study was undertaken in the international service organization with multi-site branches. The aim of this study was to investigate the potentials of integrating line managers in a formal role as project benefit managers within a project team for enhancing realization of project benefits. Based on the findings, we claim that line managers as project benefit managers can enhance compliance in project implementation. This is not least due to their detailed knowledge about operational processes. However, the cohesiveness of a project benefit manager's network as well as the mutual relationship between the project benefit manager and relevant peer managers has an importance for the success of the project benefit managers. (C) 2015 Elsevier Ltd. APM and IPMA. All rights reserved.
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