Journal
ERGONOMICS IN DESIGN
Volume 24, Issue 4, Pages 4-9Publisher
SAGE PUBLICATIONS INC
DOI: 10.1177/1064804615622111
Keywords
fieldwork; health care; patients; caregivers; extra-institutional settings; work systems; health information technology; home care; caregiver; sociotechnical systems
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Funding
- AHRQ HHS [R36 HS018809, R03 HS022930] Funding Source: Medline
- NIA NIH HHS [K01 AG044439] Funding Source: Medline
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Feature at a Glance: Designing innovations aligned with patients' needs and work-flows requires human factors/ergonomics (HF/E) fieldwork in home and community settings. Fieldwork in these extra-institutional settings is challenged by a need to balance the occasionally competing priorities of patient and informal caregiver participants, study team members, and the overall project. We offer several strategies that HF/E professionals can use before, during, and after home and community site visits to optimize fieldwork and mitigate challenges in these settings. Strategies include interacting respectfully with participants, documenting the visit, managing the study team-participant relationship, and engaging in dialogue with institutional review boards.
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