Journal
CLINICS IN LABORATORY MEDICINE
Volume 37, Issue 1, Pages 187-+Publisher
W B SAUNDERS CO-ELSEVIER INC
DOI: 10.1016/j.cll.2016.09.015
Keywords
Errors in laboratory medicine; Quality indicators; Extra-analytical phases; Quality specifications; External quality assurance program
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ISO 15189:2012 requires the use of quality indicators (Qls) to monitor and evaluate all steps of the total testing process, but several difficulties dissuade laboratories from effective and continuous use of Qls in routine practice. An International Federation of Clinical Chemistry and Laboratory Medicine working group addressed this problem and implemented a project to develop a model of Qls to be used in clinical laboratories worldwide to monitor and evaluate all steps of the total testing process, and decrease error rates and improve patient services in laboratory testing. All laboratories are invited, at no cost, to enroll in the project and contribute to harmonized management at the international level.
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