4.0 Article

All consuming surveillance: surveillance as marketplace icon

Journal

CONSUMPTION MARKETS & CULTURE
Volume 20, Issue 2, Pages 95-100

Publisher

ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
DOI: 10.1080/10253866.2016.1163942

Keywords

surveillance; consumer surveillance; markets; power; surveillance-industrial complex; marketplace icon

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With consumers and their activities routinely visible through online, mobile and social media, to both their peers and to corporations, this article examines surveillance as a marketplace icon. Surveillance is central to the construction of consumers and markets. Many contemporary marketing practices are surveillant as they rely on the collection, analysis and application of consumer data to place advertising, define market segments and to nudge consumer behaviours. Consumer surveillance is also an enactment of corporate power, attempting to align individual preferences with corporate goals. The historical origins of surveillance and the emergence of the surveillance-industrial-entertainment complex are explored, which highlights how surveillance, as well as a process for defining markets is also an object of consumption. The future sees a huge struggle for consumer data between two great centres of surveillance power - the state and the corporation - as they battle over data use for national security.

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