4.6 Article

Spoken dialog summarization system with HAPPINESS/SUFFERING factor recognition

Journal

FRONTIERS OF COMPUTER SCIENCE
Volume 11, Issue 3, Pages 429-443

Publisher

HIGHER EDUCATION PRESS
DOI: 10.1007/s11704-016-6190-2

Keywords

spoken dialog summarization; keyword extraction; natural language processing (NLP); sentiment analysis

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This work presents a spoken dialog summarization system with HAPPINESS/SUFFERING factor recognition. The semantic content is compressed and classified by factor categories from spoken dialog. The transcription of automatic speech recognition is then processed through Chinese Knowledge and Information Processing segmentation system. The proposed system also adopts the part-of-speech tags to effectively select and rank the keywords. Finally, the HAPPINESS/SUFFERING factor recognition is done by the proposed point-wise mutual information. Compared with the original method, the performance is improved by applying the significant scores of keywords. The experimental results show that the average precision rate for factor recognition in outside test can reach 73.5% which demonstrates the possibility and potential of the proposed system.

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