4.6 Article

Interrelationship between big data and knowledge management: an exploratory study in the oil and gas sector

Journal

JOURNAL OF KNOWLEDGE MANAGEMENT
Volume 21, Issue 1, Pages 180-196

Publisher

EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/JKM-07-2016-0262

Keywords

Big data; Oil and gas; Knowledge management

Funding

  1. research office of The Hong Kong Polytechnic University [1-904Z]

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Purpose - The purpose of this paper is to explore the relationship between big data and knowledge management (KM). Design/methodology/approach - The study adopts a qualitative research methodology and a case study approach was followed by conducting nine semi-structured interviews with open-ended and probing questions. Findings - Useful predictive knowledge can be generated through big data to help companies improve their KM capability and make effective decisions. Moreover, combination of tacit knowledge of relevant staff with explicit knowledge obtained from big data improvises the decision-making ability. Research limitations/implications - The focus of the study was on oil and gas sector, and, thus, the research results may lack generalizability. Originality/value - This paper fulfills an identified need of exploring the relationship between big data and KM which has not been discussed much in the literature.

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