The human factor in SCM Introducing a meta-theory of behavioral supply chain management

Purpose - The purpose of this paper is to advance supply chain management by describing the current state of behavioral supply chain management (BSCM) research and paving the way for future contributions by developing a meta-theory for this important field. Design/methodology/approach - The results are generated by applying the systematic literature review methodology and an iterative theory-building approach involving a panel of academics. Findings - This review provides a comprehensive overview of the BSCM research landscape. Additionally, a meta-theory of BSCM is presented that encompasses all central elements of the research field and introduces the concept of emergence to the field of BSCM. Furthermore, five promising future research opportunities are formulated. Research limitations/implications - The critical discussions and the formulated research opportunities will help scholars in positioning their research to enhance its contribution. Practical implications - Results from this research indicate that supply chain decisions benefit from explicit consideration for cognitive and social phenomena. Originality/value - This review is the first to provide a comprehensive overview of the field of BSCM research and facilitates BSCM in advancing further.