3.8 Article

Communication Conflict Styles, Perception of Ethical Environment, and Job Satisfaction Among College and University Counselors

Journal

JOURNAL OF COLLEGE COUNSELING
Volume 20, Issue 2, Pages 139-153

Publisher

WILEY
DOI: 10.1002/jocc.12066

Keywords

college counselors; ethics; job satisfaction; communication conflict style

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This quantitative study examined the perceptions of college and university counselors (N = 669) regarding their ethical environment, job satisfaction, and ways of dealing with organizational conflict. Findings indicated that counselors manifested an average, but not positive, perception of their ethical environment. Job satisfaction was highest among counselors employed at small institutions. While variable, communication conflict styles indicated possible power struggles occurring within counseling centers. Implications for campus-based counseling centers are discussed.

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