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The effect of structural empowerment of nurses on quality outcomes in hospitals: a scoping review

Journal

JOURNAL OF NURSING MANAGEMENT
Volume 25, Issue 3, Pages 194-206

Publisher

WILEY-HINDAWI
DOI: 10.1111/jonm.12455

Keywords

Empowerment; Nursing; organisational outcomes; quality of health care; work environment

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AimTo assess and synthesise studies reporting direct associations between the structural empowerment of frontline nurses and quality outcomes, and to identify gaps in the current literature. BackgroundThe empowerment of nurses seems essential for delivering high-quality patient care. Understanding the relationship between empowerment and quality outcomes would enable nurse managers to make informed choices on improving the quality of care. MethodsA scoping review examining the relationship between the structural empowerment of nurses and the quality, effectiveness, safety, efficiency and patient-centredness of care in hospitals. Searching in MEDLINE, CINAHL, Business Source Premier and Embase identified 672 potentially relevant articles. Independent selection, quality assessment, data extraction and analysis were completed. ResultsTwelve cross-sectional studies originating from North America were included. These studies showed a variety of quality outcomes and statistics used. All studies reported positive associations between the structural empowerment of nurses, nurse assessed quality of care and patient safety climate, and work and unit effectiveness. ConclusionsNurses having access to empowering structures positively affects the quality outcomes, i.e. quality, effectiveness, safety, efficiency and patient-centredness of patient care in hospitals. Implications for nursing managementNurse managers and leaders should ensure empowering work conditions for nurses in order to increase hospitals' quality of patient care.

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