Journal
JOURNAL OF KNOWLEDGE MANAGEMENT
Volume 21, Issue 6, Pages 1362-1383Publisher
EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/JKM-11-2016-0516
Keywords
Open innovation; Knowledge management; Open innovation processes
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Purpose - Knowledge assumes a pivotal role in the open innovation (OI) paradigm. Yet OI has been scantly investigated by adopting a knowledge management (KM) lens. Therefore, the purpose of this paper is to provide a systematic literature review of the KM practices analysed by prior literature to support OI activities. Design/methodology/approach - To perform a valuable literature review, the steps for systematic review proposed by previous studies have been adopted. These steps have yielded a final sample of 34 articles. Afterward, the authors have distinguished and analysed the identified articles according to the three main OI processes, i.e. inbound, outbound and coupled OI processes. Findings - This research groups and highlights the most relevant KM practices to support OI activities on the basis of the inbound, outbound and coupled OI processes. Originality/value - Despite knowledge is the most relevant resource exchanged in OI activities, this is the first attempt to highlight how knowledge should be managed in an OI context by adopting a KMlens. Furthermore, the authors also identify relevant topics that have been so far understudied, which the authors suggest as future research directions.
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