4.6 Article

Estimation of Deprivation Level Functions using a Numerical Rating Scale

Journal

PRODUCTION AND OPERATIONS MANAGEMENT
Volume 26, Issue 11, Pages 2137-2150

Publisher

WILEY
DOI: 10.1111/poms.12760

Keywords

humanitarian logistics; human suffering; deprivation level; numerical rating scale

Funding

  1. National Natural Science Foundation of China [71671169, 71731010]
  2. National Key Research and Development Program of China [2016YFC0803203]

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Evaluating and quantifying human suffering in humanitarian operations offers an innovative and potentially powerful way to assess the performance of humanitarian logistics (HL) and help build optimization models. Previous studies have suggested deprivation cost as a metric and have estimated deprivation cost functions for water using willingness-to-pay. Our study proposes deprivation levels, defined as the degree of human suffering caused by lack of access to a good or service, and estimates deprivation level functions using a numerical rating scale. Analyzing data collected from respondents with and without disaster experience, we find that individuals in the latter category estimate deprivation differently from the beneficiaries of disaster relief. Our study demonstrates that deprivation levels can be expressed as logistic growth functions with a typical S-shape, and that these can be integrated into HL optimization models to better account for human suffering.

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