Journal
PATIENT EDUCATION AND COUNSELING
Volume 100, Issue 1, Pages 30-36Publisher
ELSEVIER IRELAND LTD
DOI: 10.1016/j.pec.2016.09.002
Keywords
Patient engagement; Concept analysis; Health information technology
Funding
- GI Bill [VA 9-11]
- Columbia School of Nursing in the VA Yellow Ribbon Program
- Jonas Veterans Healthcare Scholar Program
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Objective: Patient engagement has been credited with contributing to improved outcomes and experiences of care. Patient engagement has become a widely used term, but remains a poorly understood concept in healthcare. Citations for the term have increased throughout the healthcare-related disciplines without a common definition. This study seeks to define the concept by identifying its attributes in the context of its use. Methods: A concept analysis of the scientific literature in the health disciplines was performed using the Rogers method. Results: The analysis revealed four defining attributes of patient engagement: personalization, access, commitment and therapeutic alliance. Patient engagement is defined as the desire and capability to actively choose to participate in care in a way uniquely appropriate to the individual, in cooperation with a healthcare provider or institution, for the purposes of maximizing outcomes or improving experiences of care. Conclusion: Patient engagement is both process and behavior and is shaped by the relationship between the patient and provider and the environment in which healthcare delivery takes place. Practice implications: The definition and the identified attributes serve as a heuristic in designing patient engagement strategies and as a basis for future development of the patient engagement concept in healthcare. (C) 2016 Elsevier Ireland Ltd. All rights reserved.
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