Impacts of supply chain uncertainty and risk on the logistics performance

Purpose The purpose of this paper is to present an empirical evidence of the impacts of supply chain uncertainty and risk on the logistics performance in the Australian courier industry. This study examines the impacts of supply chain and risk on the logistics performance in the Australian courier industry. Design/methodology/approach This study provides an in-depth analysis of supply chain uncertainty and risk's impacts on the logistics performance. The structure equation modelling approach is applied to examine the relationship between supply chain uncertainty and risk and logistics performance. Company-side uncertainty and risk, customer-side uncertainty and risk, and environment uncertainty and risk are used to measure the impacts of supply chain uncertainty and risk on the industry. This paper gives attention to the supply chain uncertainty and risk in the industry. Findings The results indicate that supply chain uncertainty and risk have negative impacts on logistics performance. Moreover, the greatest impact of supply chain uncertainty and risk was from outside company in the Australian courier industry. Research limitations/implications The study focuses on the Australian courier industry, this may limit the implications of findings in different industries. However, the research models may be examined and validated in the different context. Practical implications The results may provide directions in the implementation of strategies to manage supply chain uncertainty and risk and improve logistics performance. The findings may enlighten both academics and practitioners to understand and pay attention to the supply chain uncertainty and risk in the courier industry. Originality/value There is an argument whether the impacts of supply chain uncertainty and risk are positive or negative in previous studies. In addition, there are very few studies on courier industry. This study clarifies the impacts of supply chain uncertainty and risk on the logistics performance in the courier industry.