Journal
PRODUCTION PLANNING & CONTROL
Volume 29, Issue 14, Pages 1130-1144Publisher
TAYLOR & FRANCIS LTD
DOI: 10.1080/09537287.2018.1542175
Keywords
Humanitarian operations; humanitarian supply chain; collaboration; experiential learning; design science; high energy biscuit (HEB) game
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Funding
- Kuhne Foundation
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The growing number of large-scale relief operations and humanitarian aid initiatives is stretching the resources - financial, material and human - of humanitarian actors to their limits. Challenges to collaborate both within international humanitarian organizations, and among their direct and indirect supply chain partners often contribute to the inefficient use of resources, or ineffective operations. In this research, we discuss collaboration in humanitarian supply chains, and analyze causes of their dysfunctional operations. Furthermore, we develop an experiential learning approach that can sensitize humanitarian supply chain actors to causes of information distortion. The simulation approach was implemented in the field and instructional design cycles yielded insights into how staff apply their learnings under the specific conditions of humanitarian relief work.
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