4.3 Article

Knowledge transfer in open innovation A classification framework for healthcare ecosystems

Journal

BUSINESS PROCESS MANAGEMENT JOURNAL
Volume 25, Issue 1, Pages 144-163

Publisher

EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/BPMJ-06-2017-0173

Keywords

Open innovation; Intermediary networks; Healthcare ecosystem; Knowledge flow; Knowledge transfer

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Purpose Despite the abundance of research in open innovation, few contributions explore it at inter-organizational level, and particularly with a focus on healthcare ecosystem, characterized by a dense network of relationships among public and private organizations (hospitals, companies and universities) as well as other actors that can be labeled as untraditional player, i.e. doctors, nurses and patients. The purpose of this paper is to cover this gap and explore how knowledge is transferred and flows among all the healthcare ecosystems' players in order to support open innovation processes. Design/methodology/approach The paper is conceptual in nature and adopts a narrative literature review approach. In particular, insights gathered from open innovation literature at the inter-organizational network level, with a particular attention to healthcare ecosystems, and from the knowledge transfer processes, are analyzed in order to propose an interpretative framework for the understanding of knowledge transfer in open innovation with a focus on healthcare ecosystem. Findings The paper proposes an original interpretative framework for knowledge transfer to support open innovation in healthcare ecosystems, composed of four main components: healthcare ecosystem's players' categories; knowledge flows among different categories of players along the exploration and exploitation stages of innovation development; players' motivations for open innovation; and players' positions in the innovation process. In addition, assuming the intermediary network as the suitable organizational model for healthcare ecosystem, four classification scenarios are identified on the basis of the main players' influence degree and motivations for open innovation.

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