Journal
JOURNAL OF OCCUPATIONAL HEALTH PSYCHOLOGY
Volume 24, Issue 2, Pages 270-285Publisher
EDUCATIONAL PUBLISHING FOUNDATION-AMERICAN PSYCHOLOGICAL ASSOC
DOI: 10.1037/ocp0000123
Keywords
workplace incivility; adaptation theory; role overload; affective commitment; subjective well-being
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Experienced workplace incivility has consistently been linked to a host of negative outcomes, but as a low-intensity behavior, most working adults should be able to adapt and move on from these experiences of incivility over time. On the basis of repeated measures data from a heterogeneous sample of 625 respondents across three waves, with a 1-month lag between assessments, and framed within adaptation theory, we propose and find strong empirical evidence that although incivility is concurrently related to 5 indices related to both positive and negative employee well-being (i.e., role overload, affective commitment, subjective well-being, burnout, and turnover intentions), working adults adapt to these experiences over time. However, in considering the unfolding of incivility over time, we also make a meaningful contribution and extension to adaptation theory, a theory wherein little consideration has been given to stressors that may be recurring over time. We propose and test the repeated exposure hypothesis as a framework for conceptualizing how past (distal) experiences of a stressor can indirectly influence strain outcomes via more proximal experiences of the stressor. We also provide preliminary evidence that indices of well-being have systematic lagged effects on incivility, supporting the argument for reverse causation over time between the constructs.
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