Journal
INFORMATION SOCIETY
Volume 35, Issue 3, Pages 122-142Publisher
TAYLOR & FRANCIS INC
DOI: 10.1080/01972243.2019.1583296
Keywords
Attitude; information privacy; motivation; responsibility; systems engineers; Theory of Planned Behaviour
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Organizations struggle to comply with legal requirements as well as customers' calls for better data protection. On the implementation level, incorporation of privacy protections in products and services depends on the commitment of the engineers who design them. We interviewed six senior engineers, who work for globally leading IT corporations and research institutions, to investigate their motivation and ability to comply with privacy regulations. Our findings point to a lack of perceived responsibility, control, autonomy, and frustrations with interactions with the legal world. While we increasingly call on engineers to go beyond functional requirements and be responsive to human values in our increasingly technological society, we may be facing the dilemma of asking engineers to live up to a challenge they are currently not ready to embrace.
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