Journal
PUBLIC RELATIONS REVIEW
Volume 45, Issue 3, Pages 114-126Publisher
ELSEVIER SCIENCE INC
DOI: 10.1016/j.pubrev.2019.04.012
Keywords
Change communication; Organizational trust; Transformational leadership; Transparent communication
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Based on a random sample of employees (n = 439) in the United States, this study examined the effect of transformational leadership and transparent organizational communication on cultivating employee organizational trust during an organizational change event. We also investigated the interplay between transformational leadership, transparent communication, and organizational trust, and their impact on employee openness to change. The findings suggested that transformational leadership and transparent communication were positively associated with employee organizational trust, which in turn, positively influenced employee openness to change. Theoretical and managerial contributions of the study were discussed.
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