Journal
CHI 2019: PROCEEDINGS OF THE 2019 CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS
Volume -, Issue -, Pages -Publisher
ASSOC COMPUTING MACHINERY
DOI: 10.1145/3290605.3300403
Keywords
Remote collaboration; Visual communication cue; Mixed Reality; Co-presence; Usability
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Funding
- Next-Generation Information Computing Development Program from the National Research Foundation of Korea (NRF) [NRF-2017M3C4A7066316]
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Many researchers have studied various visual communication cues (e.g. pointer, sketching, and hand gesture) in Mixed Reality remote collaboration systems for real-world tasks. However, the effect of combining them has not been so well explored. We studied the effect of these cues in four combinations: hand only, hand + pointer, hand + sketch, and hand + pointer + sketch, with three problem tasks: Lego, Tangram, and Origami. The study results showed that the participants completed the task significantly faster and felt a significantly higher level of usability when the sketch cue is added to the hand gesture cue, but not with adding the pointer cue. Participants also preferred the combinations including hand and sketch cues over the other combinations. However, using additional cues (pointer or sketch) increased the perceived mental effort and did not improve the feeling of co-presence. We discuss the implications of these results and future research directions.
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