3.8 Article

All-natural versus organic: are the labels equivalent in consumers' minds?

Journal

JOURNAL OF CONSUMER MARKETING
Volume 36, Issue 4, Pages 516-526

Publisher

EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/JCM-05-2018-2664

Keywords

Eco-label; Environmental appeal; Health halo effect; Natural label; Organic label; Product health appeal

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Purpose This paper aims to investigate inferences consumers make about organic and all-natural labeled products in both food and non-food contexts using the health halo effect as a theoretical foundation. Design/methodology/approach This paper uses three experiments to test the effects of organic and all-natural labeling across three product types, food, personal hygiene and household cleaning, while controlling for environmental attitudes. Findings The results of the experiments in the context of food, personal hygiene and household cleaning products suggest that both organic and all-natural labeling produce halo effects. Distinct findings are presented across the three product types. Originality/value Organic and all-natural labels are ubiquitous in both food and non-food products. However, research on either label primarily exists in a food context and has not directly compared the labels. Understanding the inferences consumers make based on the labels across product types is imperative for both marketing and public policy.

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