Action learning: challenges that impact employability skills

Purpose The purpose of this paper is to assess the perceived value of an action learning experience (i-Week) on the development of important soft employability skills applying expectation confirmation theory (ECT). Design/methodology/approach A total of 1,295 activities were offered in 36 cities of ten countries. Each activity had a faculty member and multidisciplinary teams to address an authentic situation during one full-time week. The ECT was applied to assess the disparity between what was expected from the students and their actual learning experience. A total of 929 students answered a Perceived Value Questionnaire to measure 14 transversal competences categorized on five employability skills. Findings Achievements were statistically higher than expectations in 5 out of 14 transversal competences. The perceived value of the i-Week reflects the impact on soft skills: self-skills, personal, learning, social and systemic. The paper proposed an integrated model to learn these competences from action learning experiences. Originality/value The educational experience, instruments and analysis described in the study might be easily transferred to other action activity used to measure perceived learning results on multiple skills.