Journal
TOURISM ECONOMICS
Volume 26, Issue 7, Pages 1282-1304Publisher
SAGE PUBLICATIONS LTD
DOI: 10.1177/1354816619873463
Keywords
fuzzy-hybrid cluster; fuzzy logic; residents' perception; triangular fuzzy numbers; TOPSIS
Categories
Ask authors/readers for more resources
Tourist destinations have evolved throughout the world because governments invest on developing a tourist sector. The ultimate goal is to improve the quality of life of the local residents. For this reason, the impacts of tourism, both positive and negative, need to be measured from the local residents' perspective. This study segments local residents according to their perception on tourism. A hybrid fuzzy segmentation method was applied to a sample of 504 local residents in Gran Canaria. Three representative profiles are obtained for two scenarios: (1) extreme tourist lovers, extreme tourist haters and ambivalents and (2) lovers, haters and ambivalents. Contributions to the body of knowledge and policy implications are discussed. A future research agenda is given.
Authors
I am an author on this paper
Click your name to claim this paper and add it to your profile.
Reviews
Recommended
No Data Available