4.7 Article

The uncanny of mind in a machine: Humanoid robots as tools, agents, and experiencers

Journal

COMPUTERS IN HUMAN BEHAVIOR
Volume 102, Issue -, Pages 274-286

Publisher

PERGAMON-ELSEVIER SCIENCE LTD
DOI: 10.1016/j.chb.2019.07.031

Keywords

Uncanny valley; Mind perception; Experience; Agency; Service robots

Funding

  1. German Ministry of Education and Research (BMBF) [PLI1663]

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The uncanny valley hypothesis suggests that a high (but not perfect) human-likeness of robots is associated with feelings of eeriness. We distinguished between experience and agency as psychological representations of human-likeness. In four online experiments, vignettes about a new generation of robots were presented. The results indicate that a robot's capacity to feel (experience) elicits stronger feelings of eeriness than a robot's capacity to plan ahead and to exert self-control (agency, Experiment 1A), which elicits more eeriness than a robot without mind (robot as tool, Experiments 1A and 1B). This effect was attenuated when the robot was introduced to operate in a nursing environment (Experiment 2). A robot's ascribed gender did not influence the difference between the eeriness of robots introduced as experiencers, agents, or tools (Experiment 3). Additional analyses yielded some evidence for a non-linear (quadratic) effect of participants' age on the robot mind effects.

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