4.3 Article

Fan response to the identity threat of potential team relocation

Journal

SPORT MANAGEMENT REVIEW
Volume 23, Issue 2, Pages 215-228

Publisher

ELSEVIER SCI LTD
DOI: 10.1016/j.smr.2019.01.001

Keywords

Consumer behaviour; Identity threat; Team identification; Digital ethnography

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Group identities do not remain stable over time and team identity is no exception. As researchers have acknowledged team identity formation and maintenance as ongoing processes, it is equally important to explore how fans navigate threats to team identity. The purpose of this study is to understand how fans' team identity was impacted by identity threat. The authors used digital ethnography to investigate how fans of the National Football League (NFL) Rams processed the identity threat presented by the team's potential cross-country relocation from St. Louis, Missouri to Los Angeles, California. Based on analysis of fans' real-time responses (via online discussion board), the authors found that fans' team identity changed in meaning and importance as a result of the threat. The findings have theoretical implications for the study of team identification, particularly concerning the evaluative nature of identity, the relationship between team and place identity, and the inclusiveness of the group in team identity. (C) 2019 Sport Management Association of Australia and New Zealand. Published by Elsevier Ltd. All rights reserved.

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