Journal
JOURNAL OF APPLIED COMMUNICATION RESEARCH
Volume 48, Issue 3, Pages 372-392Publisher
ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
DOI: 10.1080/00909882.2020.1755050
Keywords
After-hours work; boundary spanning; organizational identification; smartphone use; work-family communication; work-life conflict
Categories
Ask authors/readers for more resources
This study investigates how boundary communication mediates the effects of smartphone use for work after hours on work-life conflict and organizational identification. It draws upon boundary theory, work-family border theory, and a structurational view of organizational identification. The research site was a large Scandinavian company operating in the telecommunications industry, with 367 employees responding to a survey at two time periods. In contrast to many studies, the use of information and communication technologies (here, smartphones) for after-hours work was not associated with work-life conflict, but was positively associated with organizational identification. However, communication about family demands with one's supervisor mediated the relationship between smartphone use and work-life conflict, whereas communication about work demands with family did not. Similarly, the association between smartphone use and organizational identification was positively mediated by communication with one's supervisor about family demands on work, but not through communication with family about work demands on family.
Authors
I am an author on this paper
Click your name to claim this paper and add it to your profile.
Reviews
Recommended
No Data Available