3.8 Article

Social responsibility in the university and quality of administrative service

Journal

APUNTES UNIVERSITARIOS
Volume 10, Issue 2, Pages 46-63

Publisher

UNIV PERUANA UNION
DOI: 10.17162/au.v10i2.440

Keywords

social responsibility; quality; administrative service; university

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This study was aimed to determine the relationship between university social responsibility and quality of administrative services at the university. It was hypothetical deductive method, being a basic, transversal correlational research, non experimental design. The present sample was probabilistic, consisting of 268 students; using the survey and the questionnaire. The study concluded that there is a significant relationship between the variable social responsibility of the university and the quality of the administrative service in the university; This implies stating that: the higher the social responsibility of the university, the higher the levels of quality of the administrative service.

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