Digital Inclusion Across the Americas and the Caribbean

This research brings together scholarship across the Americas and Caribbean to examine digital inclusion initiatives in the following countries: Uruguay, Chile, Peru, Brazil, Mexico, Cuba, Jamaica, the United States, and Canada. Across the cases, several themes emerge that offer important indicators for future digital inclusion initiatives. First, public policy can effectively reduce access gaps when it addresses the trifecta of network, device, and skill provision. Second, this triple-crown of public policy is highly effective for longitudinal effect when implemented early via educational institutions. Third, rural-urban digital inequality is resistant to change such that rural populations benefit less from policy initiatives than their urban counterparts. Fourth, digital inclusion in rural areas and among marginalized populations is most effective when co-created with communities to ensure community investment, participation, and control. Fifth, stay-at-home orders during the COVID-19 pandemic are rapidly increasing our dependence on digital technologies, making digital inclusion more important than ever for education and rural communities. We therefore close the article with discussion of how the COVID-19 pandemic is amplifying digital disadvantage and exclusion across the Americas, the Caribbean, and the globe.