4.4 Article

Digital Mindsets: Recognizing and Leveraging Individual Beliefs for Digital Transformation

Journal

CALIFORNIA MANAGEMENT REVIEW
Volume 62, Issue 4, Pages 105-124

Publisher

SAGE PUBLICATIONS INC
DOI: 10.1177/0008125620931839

Keywords

adaptive leadership; change management; cognitive framing; employee beliefs; technology acceptance

Funding

  1. Research Council of Norway SAMANSVAR project 'Fair Labor in the Digitized Economy' [247725]
  2. TOPPFORSK project 'Future Ways of Working in the Digital Economy' [275347]

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Employees' beliefs about technological change, their digital mindsets, are likely to influence their engagement in, or withdrawal from, their company's digital transformation initiatives. Employees' beliefs regarding the malleability of personal ability (fixed/growth mindset) and their beliefs about the availability of situational resources (zero-sum/expandable-sum mindset) influence the extent to which they see new technologies as providing opportunities for professional growth or as encroaching on their ability to display competency. This article examines the implications for managing digital transformation.

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