4.7 Article

Strategies for warranty service in a dual-channel supply chain with value-added service competition

Related references

Note: Only part of the references are listed.
Article Operations Research & Management Science

Untitled

NAVAL RESEARCH LOGISTICS (2018)

Article Engineering, Industrial

Coordination of a supply chain with loss-averse consumers in service quality

Danqin Yang et al.

INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH (2017)

Article Engineering, Industrial

Two-dimensional base warranty design based on a new demand function considering heterogeneous usage rate

Shuguang He et al.

INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH (2017)

Article Operations Research & Management Science

Coordinating a two-echelon supply chain under production disruption when retailers compete with price and service level

B. C. Giri et al.

OPERATIONAL RESEARCH (2016)

Article Engineering, Multidisciplinary

Dual-channel supply chain equilibrium problems regarding retail services and fairness concerns

Qing-Hua Li et al.

APPLIED MATHEMATICAL MODELLING (2016)

Article Management

Beyond price mechanisms: How much can service help manage the competition from gray markets?

Foad Iravani et al.

EUROPEAN JOURNAL OF OPERATIONAL RESEARCH (2016)

Article Engineering, Industrial

One-side value-added service investment and pricing strategies for a two-sided platform

Guowei Dou et al.

INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH (2016)

Article Management

How Do Customers Respond to Increased Service Quality Competition?

Ryan W. Buell et al.

M&SOM-MANUFACTURING & SERVICE OPERATIONS MANAGEMENT (2016)

Article Management

Service Competition and Product Quality in the US Automobile Industry

Jose A. Guajardo et al.

MANAGEMENT SCIENCE (2016)

Article Operations Research & Management Science

Untitled

PRODUCTION AND OPERATIONS MANAGEMENT (2016)

Article Management

Managing supply uncertainty under supply chain Cournot competition

Yaner Fang et al.

EUROPEAN JOURNAL OF OPERATIONAL RESEARCH (2015)

Article Engineering, Industrial

The pricing of product and value-added service under information asymmetry: a product life cycle perspective

Xumei Zhang et al.

INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH (2015)

Article Engineering, Industrial

Competitive outsourcing: choosing between value-added services and key component supplying capability

Yen-Ting Lin et al.

INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH (2015)

Article Operations Research & Management Science

Pareto Improvement Strategy for Service-Based Free-Riding in a Dual-Channel Supply Chain

Bin Dan et al.

ASIA-PACIFIC JOURNAL OF OPERATIONAL RESEARCH (2014)

Article Management

Make-or-buy service capacity decision in a supply chain providing after-sales service

Gang Li et al.

EUROPEAN JOURNAL OF OPERATIONAL RESEARCH (2014)

Article Engineering, Industrial

How does manufacturing service perceived value influence customer satisfaction? An investigation of global semiconductor industry

Chieh-Min Chou

INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH (2014)

Article Management

The Impact of the Manufacturer-Hired Sales Agent on a Supply Chain with Information Asymmetry

Neda Ebrahim Khanjari et al.

M&SOM-MANUFACTURING & SERVICE OPERATIONS MANAGEMENT (2014)

Article Business

Service Competition and Service War: A Game-Theoretic Analysis

Chun-Hung Chiu et al.

SERVICE SCIENCE (2014)

Article Engineering, Industrial

After-sales service competition in a supply chain: Does uncertainty affect the conflict between profit maximization and customer satisfaction?

Hisashi Kurata et al.

INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS (2013)

Article Engineering, Industrial

A quantitative investigation of the role of information and communication technologies in the implementation of a product-service system

Valeria Belvedere et al.

INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH (2013)

Article Operations Research & Management Science

Retail service for mixed retail and E-tail channels

Wei Hu et al.

ANNALS OF OPERATIONS RESEARCH (2012)

Article Management

Sales effort free riding and coordination with price match and channel rebate

Dahai Xing et al.

EUROPEAN JOURNAL OF OPERATIONAL RESEARCH (2012)

Article Engineering, Industrial

Price and service competition between new and remanufactured products in a two-echelon supply chain

Cheng-Han Wu

INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS (2012)

Article Engineering, Industrial

Inducing high service capacities in outsourcing via penalty and competition

Wai-Ki Ching et al.

INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH (2011)

Article Management

How Does a Retailer's Service Plan Affect a Manufacturer's Warranty?

Bo Jiang et al.

MANAGEMENT SCIENCE (2011)

Article Economics

Competition under manufacturer service and retail price

Jye-Chyi Lu et al.

ECONOMIC MODELLING (2011)

Article Management

Price and lead time decisions in dual-channel supply chains

Guowei Hua et al.

EUROPEAN JOURNAL OF OPERATIONAL RESEARCH (2010)

Article Engineering, Industrial

After-sales service competition in a supply chain: Optimization of customer satisfaction level or profit or both?

Hisashi Kurata et al.

INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS (2010)

Article Business

Quantifying the Economic Value of Warranties in the U. S. Server Market

Junhong Chu et al.

MARKETING SCIENCE (2009)

Article Management

Dual Sales Channel Management with Service Competition

Kay-Yut Chen et al.

M&SOM-MANUFACTURING & SERVICE OPERATIONS MANAGEMENT (2008)

Article Engineering, Manufacturing

Optimal Contract Design for Mixed Channels Under Information Asymmetry

Samar K. Mukhopadhyay et al.

PRODUCTION AND OPERATIONS MANAGEMENT (2008)

Article Management

Strategic interactions between channel structure and demand enhancing services

Yusen Xia et al.

EUROPEAN JOURNAL OF OPERATIONAL RESEARCH (2007)

Article Management

Price and quality competition: The effect of differentiation and vertical integration

Nobuo Matsubayashi

EUROPEAN JOURNAL OF OPERATIONAL RESEARCH (2007)

Article Business

How does free riding on customer service affect competition?

Jiwoong Shin

MARKETING SCIENCE (2007)

Article Management

Outsourcing via service competition

Saif Benjaafar et al.

MANAGEMENT SCIENCE (2007)

Article Engineering, Industrial

Towards high value-added products and services: mass customization and beyond

JX Jiao et al.

TECHNOVATION (2003)

Article Management

Price and delay competition between two service providers

M Armony et al.

EUROPEAN JOURNAL OF OPERATIONAL RESEARCH (2003)