4.3 Article

Social Anxiety and Perceived Social Support: Gender Differences and the Mediating Role of Communication Styles

Journal

PSYCHOLOGICAL REPORTS
Volume 124, Issue 1, Pages 70-87

Publisher

SAGE PUBLICATIONS INC
DOI: 10.1177/0033294119900975

Keywords

Emotional expressiveness; social interaction; interpersonal communication

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Social anxiety is linked to lower perceived social support, and communication styles may play a role in explaining this relationship. There are gender differences in how social anxiety affects communication and perceived social support, and psychotherapy may help socially anxious individuals improve their communication skills to increase social support.
Social anxiety has been linked with lower perceived social support, and there is some evidence that communication styles may explain this relationship. In addition, a body of literature has found gender differences in social anxiety, communication, and perceived social support. The purpose of this exploratory study was to investigate six communication styles as mediators of the relationship between social anxiety and perceived social support and whether such relationships vary by gender. College men and women (N = 813) completed an online survey. Among men and women, social anxiety was associated with lower social support through lower expressiveness. Among men, social anxiety was associated with lower perceived social support through lower preciseness; among women, this link was through lower verbal aggressiveness and higher emotionality. Psychotherapy may function as an environment in which socially anxious individuals can learn communication skills and acquire the confidence to use them in order to increase perceived social support.

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