4.5 Article

Exploring the Effect of Sequentially Receiving Airline and Destination Information on the Choice Behavior of Tourism Destinations

Journal

JOURNAL OF TRAVEL RESEARCH
Volume 60, Issue 2, Pages 251-266

Publisher

SAGE PUBLICATIONS INC
DOI: 10.1177/0047287520904781

Keywords

destination choice; domestic tourism; airline choice; attribute information order; leader-driven primacy; sequencing effect

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This article reports the results of a holiday destination choice model of domestic travelers in Australia, finding that the sequencing effect of information presentation can influence the final destination choice behavior. When airline ticket information is presented first, it may affect destination choice behavior, while the influence of tourism features on the final choice is not as clear when travelers are first exposed to tourism features and then airline tickets.
This article reports the results of a holiday destination choice model of domestic travelers in Australia. Although destination choices have been studied before, travelers' behavior when choosing an airline ticket is less well investigated, in particular the effect of the choice of airline ticket and tourism features on each other and on the final destination choice. Multinomial logit (MNL) models were estimated using data from a Stated Preference (SP) choice experiment based on a D-Efficient design. Following the leader-driven primacy phenomenon, the article also tests whether destination choices are influenced by sequentially receiving information about airline tickets and tourism features. Results show that when airline ticket information is presented first, the destination choice behavior could be affected. In this context, the information sequencing effect is clear. However, the influence of tourism features is not as clear on the final choice when travelers are first exposed to tourism features and then airline tickets.

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