Journal
JOURNAL OF SUSTAINABLE TOURISM
Volume 29, Issue 2-3, Pages 540-549Publisher
ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
DOI: 10.1080/09669582.2020.1777143
Keywords
Smart destination; governance; justice; global pandemic; COVID-19; South Korea
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This research note provides preliminary insights into how South Korea, a smart destination, quickly 'flattened the curve' during the global COVID-19 pandemic without closing its economy or borders, by implementing strong measures with the help of smart technologies and rapid innovations. Proactive information-sharing enabled citizens to develop a shared understanding of the situation, comply with newly adopted rules and safety measures, and build confidence in their government's crisis management abilities. The case suggests that smart governance in South Korea can promote a form of justice that involves equity and fairness in information sharing and resource allocation, mitigates discrimination and exclusion, and fosters democracy through an informed and engaged citizenry.
This research note offers preliminary insight into how one smart destination, South Korea, rapidly 'flattened the curve' during the global COVID-19 pandemic without shutting down its economy or its borders, by implementing strong measures with the help of smart technologies and rapid innovations. Proactive information-sharing enabled citizens to develop a shared understanding of the situation, comply with the newly adopted rules and safety measures, and build confidence in their government's abilities to manage the crisis. The case suggests that smart governance in South Korea can help to enable a smart form of justice that involves equity and fairness in information sharing and resource allocation among its residents and visitors, mitigates discrimination and exclusion, and facilitates democracy through an informed and involved citizenry.
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