4.6 Article

We can fix this! Donor activism for nonprofit supply generation

Journal

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE
Volume 49, Issue 2, Pages 397-417

Publisher

SPRINGER
DOI: 10.1007/s11747-020-00742-2

Keywords

Donor; Consumer movements; Nonprofit; Supply; Living organ donation; Charitable giving

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Nonprofit organizations depend on resources to fulfill their missions, with marketing literature focusing on leveraging donors. In addition to traditional methods, donor activism can also positively impact supply for nonprofits.
Nonprofit organizations play a critical role in society. To fulfill their missions, they require sufficient supply to meet demand. In addressing how nonprofits can work towards meeting the needed demand through donors, the marketing literature focuses primarily on leveraging individual differences, message characteristics, motives, or social norms to secure donor time, talent, or treasure. Other ways in which donors make impactful contributions, however, are less studied. One of these less examined cases is donor activism, a social mechanism by which donors act to increase supply for nonprofits. Through an ethnographic study of donors organizing a Guinness World Records attempt for the most living organ donors gathered together, we investigate the mechanisms underlying donor efforts to positively influence the supply of living donors. Our findings suggest that donation behaviors that increase supply may lead to varying degrees of activism. Managerial implications of these findings are presented with specific suggestions for how donors and nonprofit organizations may interact within consumer movements to support supply generation.

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