Related references
Note: Only part of the references are listed.Consumer usage of online travel reviews: Expanding the unified theory of acceptance and use of technology 2 model
Guy Assaker et al.
JOURNAL OF VACATION MARKETING (2020)
Examining the relationship between specific negative emotions and the perceived helpfulness of online reviews
Ren Gang et al.
INFORMATION PROCESSING & MANAGEMENT (2019)
The moderating effect of restaurant type on hedonic versus utilitarian review evaluations
Sunyoung Hlee et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2019)
Assessing the Impact of Textual Content Concreteness on Helpfulness in Online Travel Reviews
Seunghun Shin et al.
JOURNAL OF TRAVEL RESEARCH (2019)
Unsupervised tip-mining from customer reviews
Di Zhu et al.
DECISION SUPPORT SYSTEMS (2018)
Explaining and predicting online review helpfulness: The role of content and reviewer-related signals
Michael Siering et al.
DECISION SUPPORT SYSTEMS (2018)
An analysis of review content and reviewer variables that contribute to review helpfulness
M. S. I. Malik et al.
INFORMATION PROCESSING & MANAGEMENT (2018)
Hospitality and Tourism Online Review Research: A Systematic Analysis and Heuristic-Systematic Model
Sunyoung Hlee et al.
SUSTAINABILITY (2018)
Misreading of consumer dissatisfaction in online product reviews: Writing style as a cause for bias
Michael Antioco et al.
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT (2018)
Please write a (great) online review for my hotel! Guests' reactions to solicited reviews
Francesca Magno et al.
JOURNAL OF VACATION MARKETING (2018)
Positive and negative eWOM motivations and hotel customers' eWOM behavior: Does personality matter?
Yaou Hu et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2018)
Research Note: What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.com
Mudambi et al.
MIS QUARTERLY (2017)
Roles of negative emotions in customers' perceived helpfulness of hotel reviews on a user-generated review website A text mining approach
Minwoo Lee et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2017)
An empirical examination of online restaurant reviews on Yelp.com A dual coding theory perspective
Sung-Byung Yang et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2017)
Investigating the effect of quality of grammar and mechanics (QGAM) in online reviews: The mediating role of reviewer crediblity
Seth Ketron
JOURNAL OF BUSINESS RESEARCH (2017)
Keep Your Cool or Let It Out: Nonlinear Effects of Expressed Arousal on Perceptions of Consumer Reviews
Dezhi Yin et al.
JOURNAL OF MARKETING RESEARCH (2017)
How online consumer reviews are influenced by the language and valence of prior reviews: A construal level perspective
Goele Aerts et al.
COMPUTERS IN HUMAN BEHAVIOR (2017)
The impact of language style on consumers' reactions to online reviews
Laurie Wu et al.
TOURISM MANAGEMENT (2017)
Predicting the performance of online consumer reviews: A sentiment mining approach to big data analytics
Mohammad Salehan et al.
DECISION SUPPORT SYSTEMS (2016)
What Online Reviewer Behaviors Really Matter? Effects of Verbal and Nonverbal Behaviors on Detection of Fake Online Reviews
Dongsong Zhang et al.
JOURNAL OF MANAGEMENT INFORMATION SYSTEMS (2016)
Analysis of the perceived value of online tourism reviews: Influence of readability and reviewer characteristics
Bin Fang et al.
TOURISM MANAGEMENT (2016)
Helpfulness of user-generated reviews as a function of review sentiment, product type and information quality
Alton Y. K. Chua et al.
COMPUTERS IN HUMAN BEHAVIOR (2016)
Linguistic features for review helpfulness prediction
Srikumar Krishnamoorthy
EXPERT SYSTEMS WITH APPLICATIONS (2015)
Combined effects of valence and attributes of e-WOM on consumer judgment for message and product The moderating effect of brand community type
Hyo-Jin Jeong et al.
INTERNET RESEARCH (2015)
Does hotel attribute importance differ by hotel? Focusing on hotel star-classifications and customers' overall ratings
Hosung Timothy Rhee et al.
COMPUTERS IN HUMAN BEHAVIOR (2015)
Effective destination advertising: Matching effect between advertising language and destination type
Jaemun Byun et al.
TOURISM MANAGEMENT (2015)
A study of factors that contribute to online review helpfulness
Albert H. Huang et al.
COMPUTERS IN HUMAN BEHAVIOR (2015)
What makes a useful online review? Implication for travel product websites
Zhiwei Liu et al.
TOURISM MANAGEMENT (2015)
Examining the influence of online reviews on consumers' decision-making: A heuristic-systematic model
Kern Z. K. Zhang et al.
DECISION SUPPORT SYSTEMS (2014)
Do we order product review information display? How?
Liqiang Huang et al.
INFORMATION & MANAGEMENT (2014)
Mobile recommender systems in tourism
Damianos Gavalas et al.
JOURNAL OF NETWORK AND COMPUTER APPLICATIONS (2014)
ANXIOUS OR ANGRY? EFFECTS OF DISCRETE EMOTIONS ON THE PERCEIVED HELPFULNESS OF ONLINE REVIEWS
Dezhi Yin et al.
MIS QUARTERLY (2014)
Credibility of Anonymous Online Product Reviews: A Language Expectancy Perspective
Matthew L. Jensen et al.
JOURNAL OF MANAGEMENT INFORMATION SYSTEMS (2013)
Missing Ingredients in Metaphor Advertising: The Right Formula of Metaphor Type, Product Type, and Need for Cognition
Chun-Tuan Chang et al.
JOURNAL OF ADVERTISING (2013)
More Than Words: The Influence of Affective Content and Linguistic Style Matches in Online Reviews on Conversion Rates
Stephan Ludwig et al.
JOURNAL OF MARKETING (2013)
Wii Will Rock You! The Use and Effect of Figurative Language in Consumer Reviews of Hedonic and Utilitarian Consumption
Ann Kronrod et al.
JOURNAL OF CONSUMER RESEARCH (2013)
Online travel reviews as persuasive communication: The effects of content type, source, and certification logos on consumer behavior
Beverley A. Sparks et al.
TOURISM MANAGEMENT (2013)
In Search of Negativity Bias: An Empirical Study of Perceived Helpfulness of Online Reviews
Philip Fei Wu
PSYCHOLOGY & MARKETING (2013)
CUSTOMER DELIGHT FROM THEME PARK EXPERIENCES The Antecedents of Delight based on Cognitive Appraisal Theory
Jianyu Ma et al.
ANNALS OF TOURISM RESEARCH (2013)
Do reward programs build loyalty to restaurants? The moderating effect of long-term orientation on the timing and types of rewards
Seung-Bae Park et al.
MANAGING SERVICE QUALITY (2013)
Perceived 'usefulness' of online consumer reviews: An exploratory investigation across three services categories
Pradeep Racherla et al.
ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS (2012)
Helpfulness of Online Consumer Reviews: Readers' Objectives and Review Cues
Hyunmi Baek et al.
INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE (2012)
Differential Effects of Provider Recommendations and Consumer Reviews in E-Commerce Transactions: An Experimental Study
Alexander Benlian et al.
JOURNAL OF MANAGEMENT INFORMATION SYSTEMS (2012)
Computer-mediated persuasion in online reviews: Statistical versus narrative evidence
Seoyeon Hong et al.
COMPUTERS IN HUMAN BEHAVIOR (2012)
The role of customer affection and trust in loyalty rebuilding after service failure and recovery
Suna La et al.
SERVICE INDUSTRIES JOURNAL (2012)
Consumers' responses to ambivalent online hotel reviews The role of perceived source credibility and pre-decisional disposition
Hui (Jimmy) Xie et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2011)
The Locus of Choice: Personal Causality and Satisfaction with Hedonic and Utilitarian Decisions
Simona Botti et al.
JOURNAL OF CONSUMER RESEARCH (2011)
The impact of online reviews on hotel booking intentions and perception of trust
Beverley A. Sparks et al.
TOURISM MANAGEMENT (2011)
Measuring Tourists' Emotional Experiences toward Hedonic Holiday Destinations
Sameer Hosany et al.
JOURNAL OF TRAVEL RESEARCH (2010)
Relationships among hedonic and utilitarian values, satisfaction and behavioral intentions in the fast-casual restaurant industry
Kisang Ryu et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2010)
Think Versus Feel Framing Effects in Persuasion
Nicole D. Mayer et al.
PERSONALITY AND SOCIAL PSYCHOLOGY BULLETIN (2010)
Understanding and Meeting the Challenges of Consumer/Tourist Experience Research
J. R. Brent Ritchie et al.
INTERNATIONAL JOURNAL OF TOURISM RESEARCH (2009)
IMPACT OF ADVERTISING METAPHOR ON CONSUMER BELIEF Delineating the Contribution of Comparison Versus Deviation Factors
Barbara J. Phillips et al.
JOURNAL OF ADVERTISING (2009)
Time and tourism attraction
Laurent Botti et al.
TOURISM MANAGEMENT (2008)
Exploring the cognitive-affective nature of destination image and the role of psychological factors in its formation
Hector San Martin et al.
TOURISM MANAGEMENT (2008)
Age-related differences in responses to affective vs. rational ads for hedonic vs. utilitarian products
Aimee Drolet et al.
MARKETING LETTERS (2007)
Relationship quality with a travel agency: The influence of the postpurchase perceived value of a tourism package
Miguel A. Moliner et al.
TOURISM AND HOSPITALITY RESEARCH (2007)
Hedonic and utilitarian shopping value: Investigating differential effects on retail outcomes
Michael A. Jones et al.
JOURNAL OF BUSINESS RESEARCH (2006)
EXAMINING THE VISITOR ATTRACTION PRODUCT: A CASE STUDY
Mehmet Mehmetoglu et al.
TOURISM ANALYSIS (2005)