Journal
RISK ANALYSIS
Volume 41, Issue 9, Pages 1630-1642Publisher
WILEY
DOI: 10.1111/risa.13636
Keywords
Crisis communication; hazard type; risk perception; trait anxiety; warning message
Categories
Funding
- Projekt DEAL
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This study investigated the influence of hazard type and trait anxiety on different components of risk perception in response to warning messages. Results showed that while anticipated negative emotions decreased after receiving warning messages, changes in various components of risk perception were inconsistent across different types of hazards. The findings highlight the importance of considering both hazard characteristics and individual traits in crisis communication strategies.
In crisis communication, warning messages are key to prevent or mitigate damage by informing the public about impending risks and hazards. The present study explored the influence of hazard type, trait anxiety, and warning message on different components of risk perception. A survey examined 614 German participants (18-96 years, M = 31.64, 63.0% female) using a pre-post comparison. Participants were randomly allocated to one of five hazards (severe weather, act of violence, breakdown of emergency number, discovery of a World War II bomb, or major fire) for which they received a warning message. Four components of risk perception (perceived severity, anticipatory worry, anticipated emotions, and perceived likelihood) were measured before and after the receipt. Also, trait anxiety was assessed. Analyses of covariance of risk perception were calculated, examining the effect of warning message, trait anxiety, and hazard type while controlling for age, gender, and previous hazard experience. Results showed main effects of hazard type and trait anxiety on every component of risk perception, except for perceived likelihood. The receipt of a warning message led to a significant decrease in anticipated negative emotions. However, changes across components of risk perception, as well as hazards, were inconsistent, as perceived severity decreased while perceived likelihood and anticipatory worry increased. In addition, three interactional effects were found (perceived severity x hazard type, perceived severity x trait anxiety, and anticipated emotions x hazard type). The findings point toward differences in the processing of warning messages yet underline the importance of hazard type, as well as characteristics of the recipient.
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