4.6 Article

Consumer attitudes towards flying amidst growing climate concern

Journal

JOURNAL OF SUSTAINABLE TOURISM
Volume 29, Issue 6, Pages 944-963

Publisher

ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
DOI: 10.1080/09669582.2020.1849234

Keywords

Air travel; climate concern; functional theory of attitudes; attitudes; consumer behaviour; COVID-19

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This study examines how external factors shape attitudes towards air travel, revealing that attitudes are primarily driven by utilitarian, value-expressive, and social-adjustive functions. The ego-defense function remains dormant until discussions around climate change trigger its activation, serving as a mechanism to protect other functions. The findings highlight the need for sustainable practices in post-COVID aviation to ensure a climate-safe future.
Despite increasing attention on air travel's significant and disproportionate contribution to climate change, meaningful reduction in consumer demand is nowhere in sight. Taking a consumer behaviour approach, this study adopts Katz's attitude functions theory as a framework to better understand factors that shape attitudes towards discretionary air travel amidst growing climate concern. Interviews with Australian travellers indicate that the functions of air travel attitudes are utilitarian, value-expressive, and social-adjustive. These functions serve independent yet interrelated purposes. The ego-defense function was generally dormant until triggered when climate change was discussed directly, but then served as a mechanism for protecting the value-expressive and social adjustive functions. The timeliness and importance of the paper's insights have been amplified by the need to rebuild post-COVID aviation for a climate safe future.

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