Journal
JOURNAL OF BUSINESS RESEARCH
Volume 124, Issue -, Pages 47-58Publisher
ELSEVIER SCIENCE INC
DOI: 10.1016/j.jbusres.2020.11.055
Keywords
Digital transformation; Sharing economy; Food sharing; Food waste; Corporate social responsibility; Social support
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This study analyzed data from 455 OLIO users and found that consumer familiarity, perception of environmental and social responsibility, and community social support are key factors in the success of food sharing platforms, enhancing consumer behavioral responses.
Food sharing platforms are becoming increasingly popular, but little is known about the key determinants of their success, in particular those based on the sharing for the community model. This paper aims to highlight the impacts and the connections between five drivers of the success of food sharing platforms and their role in favoring consumer behavioral responses. Using multiple regression and fuzzy-set qualitative comparative analysis, the study analyzed data from 455 OLIO users. The results reveal the fundamental and interconnected roles of consumer familiarity, perception of environmental and social responsibility, and community social support, in enhancing consumer behavioral response. The research contributes to the literature and provides insights for managers by highlighting how corporate social responsibility (CSR), in combination with social support, strengthens the success of food sharing.
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